returns
Return Policy
Items must be:
- Unworn and in new condition
- Shipped with the original packing slip
- Postmarked within 30 days of the purchase date.
When purchasing with a discount code the refund or store credit will be given in the amount of the discount value paid on the original order.
Note: Face Mask are final sale and cannot be returned for a refund or store credit. Sale items are final sale and cannot be returned or exchanged.
Returning is easy! Simply start your return below to get started. We offer returns for a refund or store credit. If you have any additional questions, feel free to reach out to info@thetiebar.com
Your printable return label will be emailed to you. Simply attach it to your return package and drop it in the mail. A $5.99 fee will be charged when using the label to return items for a refund.
International Returns
For details or to request an international return, email info@thetiebar.com with the following details:
- Order ID
- Item description and quantity
Store Returns
Items purchased in-store can be returned for a refund or store credit within 30 days of purchase.
Items purchased online can be returned to our flagship store in Chicago.
Gift Returns
Received a gift thats not your style? No problem. Items purchased between 11/14/22 and 12/25/22 must be postmarked by 1/31/23 to be eligible for a return. All items must be unworn and in new condition. When returning an order where a promo item was received, please include the promo item within the return.
Need help?
Visit our returns FAQ page